Terms of Service

Welcome to Cynergy Color Bar! These Terms of Service (“Terms”) govern your use of our websites and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

  1. Company Information

Company Name: Cynergy Color Bar
Company Address: 1970 South Main Street, Wake Forest, North Carolina 27587
Contact Information: (919) 435-1912
Owner: Cynthia Perry

  1. Acceptance of Terms

By accessing or using the Services, you agree to comply with and be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Services.

  1. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

  1. Arbitration Agreement

Any disputes arising out of or relating to these Terms or the Services will be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to these Terms.

  1. Release of Liability

You agree to release Cynergy Color Bar and its affiliates, employees, agents, and licensors from any and all claims, liabilities, damages, losses, or expenses arising from your use of the Services or any user-generated content. This includes any liability for personal injury or property damage resulting from any service or product obtained through the Services.

  1. User-Generated Content

You are solely responsible for any content you submit or transmit via the Services. You grant Cynergy Color Bar a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

  1. No Refunds

All sales are final. We do not offer refunds for any products or services purchased through the Services.

  1. Payments

All payments for services must be made at the time of booking or as otherwise directed by Cynergy Color Bar. We accept various forms of payment, as specified on our website. You agree to provide accurate and complete payment information and authorize us to charge your chosen payment method for any purchases.

  1. Analytics

We use various analytics tools to understand how our Services are used and to improve our offerings. By using the Services, you consent to the collection and use of your data as described in our Privacy Policy.

  1. Third-Party Data Processors

We may employ third-party companies and individuals to facilitate our Services, provide the Services on our behalf, perform service-related services, or assist us in analyzing how our Services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  1. DMCA Policy

If you believe that any content on our website infringes your copyright, please contact our designated DMCA agent:

DMCA Agent:
Cynthia Perry
Address: 1970 South Main Street, Wake Forest, North Carolina 27587
Phone Number: (919) 435-1912
Email Address: [Your Email Address]

Please provide the following information in your notice:
(a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(b) identification of the copyrighted work claimed to have been infringed;
(c) identification of the material that is claimed to be infringing and where it is located on the website;
(d) your address, telephone number, and email address;
(e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
(f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

  1. Privacy Policy

12.1 Information We Collect
We collect personal information that you provide to us, such as your name, email address, phone number, and payment information. We also collect data automatically through your use of the Services, such as IP addresses, browser types, and access times.

12.2 How We Use Your Information
We use your personal information to provide and improve our Services, process payments, communicate with you, and comply with legal obligations.

12.3 Sharing Your Information
We do not sell your personal information to third parties. We may share your information with third-party service providers who assist us in operating our Services, conducting our business, or serving our users. These third parties are obligated to protect your information and may not use it for any other purpose.

12.4 Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

12.5 Your Choices
You may opt-out of receiving promotional emails from us by following the instructions in those emails. If you opt-out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

12.6 Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the Services after any changes constitutes your acceptance of the new Privacy Policy.

  1. A2P Messaging Compliance

By providing your phone number to us, you consent to receive SMS messages, including promotional messages and appointment reminders, from Cynergy Color Bar. You may opt-out of receiving promotional messages at any time by following the instructions provided in the message.

13.1 Compliance with Laws
We comply with all applicable laws and regulations regarding A2P messaging, including the Telephone Consumer Protection Act (TCPA) and any other relevant telemarketing laws.

13.2 Message Frequency
The frequency of SMS messages may vary. Standard message and data rates may apply.

13.3 Opt-Out
You can opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After you opt-out, we may send you a confirmation message stating that you have been unsubscribed.

  1. Cookie Policy

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

  1. Children’s Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

  1. User Conduct

You agree not to use the Services to:

  • Upload, post, or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Services.
  • Upload, post, or otherwise transmit any content that you do not have a right to transmit under any law or under contractual or fiduciary relationships.
  • Upload, post, or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
  • Upload, post, or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.
  • Upload, post, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.
  1. Intellectual Property Rights

All content included in the Services, such as text, graphics, logos, images, and software, is the property of Cynergy Color Bar or its content suppliers and protected by international copyright laws. The compilation of all content on the Services is the exclusive property of Cynergy Color Bar and protected by international copyright laws. All software used on the Services is the property of Cynergy Color Bar or its software suppliers and protected by international copyright laws.

  1. Termination

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

  1. Changes to Services

We reserve the right to withdraw or amend our Services, and any service or material we provide via the Services, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Services is unavailable at any time or for any period.

  1. Contact Information

If you have any questions about these Terms, please contact us at:

Cynergy Color Bar
1970 South Main Street
Wake Forest, North Carolina 27587
(919) 435-1912

  1. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis. Cynergy Color Bar makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

  1. Limitation of Liability

In no event shall Cynergy Color Bar or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the Services, even if Cynergy Color Bar or an authorized representative has been notified orally or in writing of the possibility of such damage.

  1. Governing Law

These Terms are governed by and construed in accordance with the laws of North Carolina, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

  1. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

  1. Entire Agreement

These Terms constitute the entire agreement between you and Cynergy Color Bar regarding the use of the Services and supersede all prior agreements and understandings, whether written or oral, regarding the subject matter.

  1. Cancellation Policy

We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 48 hours notice for cancellations. Clients giving less than 48-hour notice, or not showing up at all, will result in a charge equal to 50%, or 75% (No Show), of the reserved service amount.

  1. Gratuity Policy

We accept gratuity in the form of cash, personal check, or card (Tippy). Please note that Tippy requires a small fee to use. We appreciate the gratitude you show us through giving.

  1. Refund Policy

Our goal is to make sure our clients are always satisfied with their results. We allow 2 weeks for the client to come back in to see their stylist for any adjustments possible free of charge. Services received cannot be refunded. If you are not pleased with a product purchased, refunds can be given if the products are returned in their original condition including outer packaging, used no more than once, and in perfect sealable condition. Brushes, hair accessories, pillowcases, extensions, and jewelry cannot be returned. Since we are a Green Circle Salon, please be aware that we charge a $2 Sustainable Stewardship Fee to all clients. Thank you for helping us to make a difference!

Please note we are a level-based salon, therefore pricing does go up depending on the level stylist you are booked with. Consultations are required for all new clients and are either free, $20 or $25 depending on the level stylist. Please also note that Women’s Cuts may include an additional Rapunzel charge of $10+ for guests with amazing amounts of hair that takes longer to shampoo, cut, and blow-dry than the usual allotted time. Please be aware our Stylists do not do Barber style Men’s Cuts. Extra Color charges are calculated in Vish and added to tickets accordingly for instances where extra color is needed.